Email delivery is now better protected when a domain mapped to a Campaign or any other Domain configuration becomes inactive or unverified.
Previously, emails could continue attempting to send even after the mapped domain became inactive. With this update, the system now automatically prevents email delivery for those cases and surfaces a clear failure message within Conversations.
What's New
Emails will now be stopped automatically if the mapped Campaign Domain becomes inactive or unverified.
Failed email attempts will display a clear error message within Conversations.
Improved visibility into email delivery issues caused by domain verification status changes.
Why It Matters
Prevents failed or unauthorized email delivery attempts from inactive domains.
Gives users immediate visibility into why an email failed.
Improves troubleshooting by surfacing domain verification issues directly within Conversations.
Enhances email reliability and domain compliance handling.
How It Works
If a Campaign Domain status changes from Active to Inactive/Unverified, email sending will automatically stop for emails using that domain.
The email activity will be marked as failed.
Users will see a message within Conversations indicating that the email failed because the domain is not verified.
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